Who We Are

Process-Direct Merchant Services is an independent sales organization and agency that provides guidance and assistance to businesses who wish to improve their inbound cash management and payment processing techniques. We forge strategic partnerships with reputable payment processing and merchant services providers and act as a direct extension of their sales operations to further their reach and bring personal service to potential and existing clients. Since one size does not fit all, our partnerships extend to multiple providers in order to bring forth a wide variety of service offerings that can be tailored to best fit the needs of our clients. We are located in Buffalo, New York.

How We Help

We help merchants navigate the sometimes complicated arena of merchant services by unraveling the complexities, providing education, delivering training, and solving problems. We leverage our relationships to ensure that clients receive services that are best suited to their needs at the lowest cost. We assist with the application process and support the implementation of processes and procedures.

Nationwide Service in the USA

Our services are available to merchants who are located anywhere in the USA. A federal tax identification number and bank account in the USA are necessary to enter into the merchant services relationships that we represent.